/* ── Reset ─────────────────────────────────────────────────────────────────── */
*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }

/* ── Tema escuro — padrão (idêntico ao hub) ─────────────────────────────────── */
:root {
  --bg-main:    #0b1c2e;
  --bg-sidebar: #091625;
  --bg-topbar:  #091625;
  --bg-card:    #0d1f34;
  --bg-input:   #0b1c2e;
  --bg-hover:   rgba(0, 230, 80, 0.08);
  --bg-active:  rgba(0, 230, 80, 0.12);

  --accent:      #00e650;
  --accent-text: #071810;

  --text-primary:   #e8eaf0;
  --text-secondary: #8892a4;
  --border:         #1a2d42;
  --input-border:   #1a2d42;
  --input-focus:    #00e650;

  --sidebar-width:  220px;
  --topbar-height:  60px;
  --card-radius:    12px;
  --card-shadow:    0 2px 8px rgba(0,0,0,.3);

  --font: 'Segoe UI', system-ui, sans-serif;

  /* status/urgência — ajustados para fundo escuro */
  --badge-bg-blue:   rgba(37,99,235,.2);
  --badge-txt-blue:  #93c5fd;
  --badge-bg-amber:  rgba(217,119,6,.2);
  --badge-txt-amber: #fcd34d;
  --badge-bg-green:  rgba(22,163,74,.2);
  --badge-txt-green: #86efac;
  --badge-bg-red:    rgba(220,38,38,.2);
  --badge-txt-red:   #fca5a5;
}

/* ── Tema claro (class-based — igual ao hub) ────────────────────────────────── */
body.theme-light {
  --bg-main:    #f0f4f8;
  --bg-sidebar: #e2eaf3;
  --bg-topbar:  #ffffff;
  --bg-card:    #ffffff;
  --bg-input:   #ffffff;
  --bg-hover:   rgba(0, 160, 60, 0.08);
  --bg-active:  rgba(0, 160, 60, 0.13);

  --accent:      #00a83c;
  --accent-text: #071810;

  --text-primary:   #0f1e2e;
  --text-secondary: #4a5568;
  --border:         #c4d4e4;
  --input-border:   #c4d4e4;
  --input-focus:    #00a83c;
  --card-shadow:    0 1px 3px rgba(0,0,0,.1);

  --badge-bg-blue:   #dbeafe;
  --badge-txt-blue:  #1d4ed8;
  --badge-bg-amber:  #fef3c7;
  --badge-txt-amber: #92400e;
  --badge-bg-green:  #dcfce7;
  --badge-txt-green: #15803d;
  --badge-bg-red:    #fee2e2;
  --badge-txt-red:   #b91c1c;
}

/* ── Base ────────────────────────────────────────────────────────────────────── */
body {
  font-family: var(--font);
  font-size: 15px;
  background: var(--bg-main);
  color: var(--text-primary);
  height: 100vh;
  overflow: hidden;
}

.hidden { display: none !important; }

/* ── Layout ──────────────────────────────────────────────────────────────────── */
.app { display: flex; height: 100vh; }
.main { flex: 1; display: flex; flex-direction: column; overflow: hidden; }
.content { flex: 1; overflow-y: auto; padding: 24px; display: flex; flex-direction: column; gap: 20px; }

/* ── Sidebar ─────────────────────────────────────────────────────────────────── */
.sidebar {
  width: var(--sidebar-width);
  background: var(--bg-sidebar);
  border-right: 1px solid var(--border);
  display: flex;
  flex-direction: column;
  flex-shrink: 0;
}

.sidebar-logo {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 18px 16px 16px;
  border-bottom: 1px solid var(--border);
}

.logo-img { width: 32px; height: 32px; object-fit: contain; flex-shrink: 0; }

.logo-text { display: flex; flex-direction: column; line-height: 1.2; }
.logo-title {
  font-size: 16px;
  font-weight: 700;
  color: var(--text-primary);
  letter-spacing: .3px;
}
.logo-title span { color: var(--accent); }
.logo-sub {
  font-size: 11px;
  color: var(--accent);
  text-transform: uppercase;
  letter-spacing: 2px;
  font-weight: 600;
}

.sidebar-nav { padding: 8px 6px; display: flex; flex-direction: column; gap: 2px; }

.nav-item {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 10px 12px;
  border-radius: 8px;
  color: var(--text-primary);
  text-decoration: none;
  font-size: 14px;
  font-weight: 500;
  transition: background .15s, color .15s;
  border-left: 2px solid transparent;
  cursor: pointer;
}
.nav-item svg { width: 18px; height: 18px; flex-shrink: 0; }
.nav-item:hover { background: var(--bg-hover); }
.nav-item.active {
  background: var(--bg-active);
  color: var(--accent);
  border-left-color: var(--accent);
}

/* ── Topbar ──────────────────────────────────────────────────────────────────── */
.topbar {
  height: var(--topbar-height);
  background: var(--bg-topbar);
  border-bottom: 1px solid var(--border);
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 0 20px;
  flex-shrink: 0;
}

.topbar-left { display: flex; align-items: center; gap: 12px; }
.topbar-left h1 { font-size: 17px; font-weight: 700; color: var(--text-primary); letter-spacing: .3px; }

.topbar-right { display: flex; align-items: center; gap: 10px; }

#user-greeting { font-size: 14px; color: var(--text-secondary); }

.btn-back {
  display: flex;
  align-items: center;
  gap: 6px;
  background: none;
  border: 1px solid var(--border);
  border-radius: 6px;
  padding: 5px 10px;
  font-size: 13px;
  color: var(--text-secondary);
  cursor: pointer;
  font-family: var(--font);
  transition: border-color .15s, color .15s;
}
.btn-back:hover { border-color: var(--accent); color: var(--accent); }

.btn-icon {
  background: none;
  border: 1px solid var(--border);
  border-radius: 6px;
  padding: 5px 7px;
  cursor: pointer;
  color: var(--text-secondary);
  display: flex;
  align-items: center;
  transition: background .15s, color .15s, border-color .15s;
}
.btn-icon:hover { background: var(--bg-hover); color: var(--accent); border-color: var(--accent); }

/* Oculta topbar quando dentro de iframe (hub fornece o topbar) */
body.in-iframe .topbar { display: none; }
body.in-iframe .main   { height: 100vh; }

/* ── Stat Cards ──────────────────────────────────────────────────────────────── */
.stats-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 16px;
}

.stat-card {
  border-radius: var(--card-radius);
  padding: 20px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  color: #fff;
}
.stat-card.blue   { background: linear-gradient(135deg,#2563eb,#1d4ed8); }
.stat-card.orange { background: linear-gradient(135deg,#ea580c,#c2410c); }
.stat-card.green  { background: linear-gradient(135deg,#16a34a,#15803d); }
.stat-card.red    { background: linear-gradient(135deg,#dc2626,#b91c1c); }

.stat-info { display: flex; flex-direction: column; gap: 4px; }
.stat-label { font-size: 13px; opacity: .9; }
.stat-value { font-size: 36px; font-weight: 700; line-height: 1; }
.stat-icon  { opacity: .7; }

/* ── Cards ───────────────────────────────────────────────────────────────────── */
.card {
  background: var(--bg-card);
  border-radius: var(--card-radius);
  border: 1px solid var(--border);
  box-shadow: var(--card-shadow);
  padding: 20px;
}

.card-header {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  flex-wrap: wrap;
  gap: 12px;
  margin-bottom: 16px;
}
.card-header h2 { font-size: 16px; font-weight: 600; color: var(--text-primary); }
.count-label    { font-size: 13px; color: var(--text-secondary); margin-top: 2px; display: block; }

.card-controls { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }

/* ── Filter Tabs ─────────────────────────────────────────────────────────────── */
.filter-tabs {
  display: flex;
  background: var(--bg-main);
  border: 1px solid var(--border);
  border-radius: 8px;
  padding: 3px;
  gap: 2px;
}

.tab {
  background: none;
  border: none;
  padding: 5px 14px;
  border-radius: 6px;
  font-size: 13px;
  font-weight: 500;
  color: var(--text-secondary);
  cursor: pointer;
  font-family: var(--font);
  transition: background .15s, color .15s;
}
.tab.active { background: var(--bg-active); color: var(--accent); }
.tab:hover:not(.active) { color: var(--text-primary); background: var(--bg-hover); }

/* ── Search ──────────────────────────────────────────────────────────────────── */
.search-wrap {
  display: flex;
  align-items: center;
  gap: 8px;
  background: var(--bg-input);
  border: 1px solid var(--input-border);
  border-radius: 8px;
  padding: 6px 12px;
  transition: border-color .15s;
}
.search-wrap:focus-within { border-color: var(--input-focus); }
.search-wrap svg { color: var(--text-secondary); flex-shrink: 0; }
.search-wrap input {
  border: none;
  outline: none;
  background: transparent;
  font-size: 13px;
  color: var(--text-primary);
  width: 180px;
  font-family: var(--font);
}
.search-wrap input::placeholder { color: var(--text-secondary); }

/* ── Table ───────────────────────────────────────────────────────────────────── */
.table-wrapper { overflow-x: auto; }

.tickets-table { width: 100%; border-collapse: collapse; font-size: 13px; }

.tickets-table thead th {
  text-align: left;
  padding: 10px 12px;
  color: var(--text-secondary);
  font-size: 11px;
  font-weight: 600;
  letter-spacing: .06em;
  text-transform: uppercase;
  border-bottom: 1px solid var(--border);
}

.tickets-table tbody tr {
  border-bottom: 1px solid var(--border);
  cursor: pointer;
  transition: background .1s;
}
.tickets-table tbody tr:last-child { border-bottom: none; }
.tickets-table tbody tr:hover { background: var(--bg-hover); }
.tickets-table td { padding: 12px; vertical-align: middle; color: var(--text-primary); }

.td-id    { color: var(--accent); font-weight: 600; white-space: nowrap; }
.td-prob  { color: var(--text-secondary); max-width: 260px; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.td-date  { color: var(--text-secondary); white-space: nowrap; font-size: 12px; }
.td-aberto{ color: var(--text-secondary); font-size: 12px; }

/* ── Badges ──────────────────────────────────────────────────────────────────── */
.badge {
  display: inline-flex;
  align-items: center;
  padding: 3px 10px;
  border-radius: 20px;
  font-size: 12px;
  font-weight: 500;
  white-space: nowrap;
}

/* Urgência */
.badge-urgencia.baixo   { background: var(--badge-bg-green);  color: var(--badge-txt-green); }
.badge-urgencia.medio   { background: var(--badge-bg-amber);  color: var(--badge-txt-amber); }
.badge-urgencia.alto    { background: var(--badge-bg-red);    color: var(--badge-txt-red);   opacity:.9; }
.badge-urgencia.critico { background: var(--badge-bg-red);    color: var(--badge-txt-red);   }

/* Status */
.badge-status.aberto         { background: var(--badge-bg-blue);  color: var(--badge-txt-blue);  }
.badge-status.em_atendimento { background: var(--badge-bg-amber); color: var(--badge-txt-amber); }
.badge-status.resolvido      { background: var(--badge-bg-green); color: var(--badge-txt-green); }

/* ── Empty State ─────────────────────────────────────────────────────────────── */
.empty-state {
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 10px;
  padding: 48px 24px;
  color: var(--text-secondary);
  text-align: center;
}
.empty-state svg   { opacity: .3; }
.empty-state p     { font-size: 15px; font-weight: 500; color: var(--text-primary); }
.empty-state small { font-size: 13px; }

/* ── Form Card ───────────────────────────────────────────────────────────────── */
.form-card {
  background: var(--bg-card);
  border-radius: var(--card-radius);
  border: 1px solid var(--border);
  box-shadow: var(--card-shadow);
  padding: 28px;
  max-width: 680px;
}
.form-card-header { margin-bottom: 24px; }
.form-card-header h2 { font-size: 18px; font-weight: 700; }
.subtitle { font-size: 13px; color: var(--text-secondary); margin-top: 4px; }

.form-group { display: flex; flex-direction: column; gap: 7px; margin-bottom: 20px; }
.form-group label { font-size: 14px; font-weight: 500; color: var(--text-secondary); }

input[type="text"], input[type="date"], textarea {
  background: var(--bg-input);
  border: 1px solid var(--input-border);
  border-radius: 9px;
  padding: 11px 14px;
  font-size: 15px;
  color: var(--text-primary);
  font-family: var(--font);
  outline: none;
  transition: border-color .15s, box-shadow .15s;
  width: 100%;
}
input:focus, textarea:focus {
  border-color: var(--input-focus);
  box-shadow: 0 0 0 3px rgba(0,230,80,.1);
}
input::placeholder, textarea::placeholder { color: var(--text-secondary); opacity: .5; }
textarea { resize: vertical; }

/* ── Upload Area ─────────────────────────────────────────────────────────────── */
.upload-area {
  border: 2px dashed var(--input-border);
  border-radius: 9px;
  padding: 20px;
  display: flex;
  flex-direction: column;
  align-items: center;
  gap: 8px;
  cursor: pointer;
  color: var(--text-secondary);
  font-size: 13px;
  text-align: center;
  transition: border-color .15s, background .15s;
}
.upload-area svg { opacity: .5; }
.upload-area:hover, .upload-area.drag-over {
  border-color: var(--accent);
  background: var(--bg-hover);
}

.upload-link {
  background: none;
  border: none;
  color: var(--accent);
  text-decoration: underline;
  cursor: pointer;
  font-size: inherit;
  padding: 0;
  font-family: var(--font);
}

.img-preview {
  position: relative;
  border-radius: 9px;
  overflow: hidden;
  max-width: 300px;
  border: 1px solid var(--border);
}
.img-preview img { display: block; width: 100%; }
.btn-remove-img {
  position: absolute;
  top: 6px; right: 6px;
  background: rgba(0,0,0,.6);
  color: #fff;
  border: none;
  border-radius: 50%;
  width: 24px; height: 24px;
  cursor: pointer;
  font-size: 12px;
  display: flex;
  align-items: center;
  justify-content: center;
}

/* ── Urgency Group ───────────────────────────────────────────────────────────── */
.urgency-group { display: flex; gap: 10px; flex-wrap: wrap; }

.urgency-opt {
  display: flex;
  align-items: center;
  gap: 8px;
  padding: 8px 16px;
  border-radius: 20px;
  border: 1.5px solid var(--border);
  cursor: pointer;
  font-size: 13px;
  font-weight: 500;
  color: var(--text-secondary);
  transition: border-color .15s, color .15s, background .15s;
  user-select: none;
}
.urgency-opt input { display: none; }
.dot { width: 9px; height: 9px; border-radius: 50%; }
.urgency-opt.baixo   .dot { background: #22c55e; }
.urgency-opt.medio   .dot { background: #f59e0b; }
.urgency-opt.alto    .dot { background: #f97316; }
.urgency-opt.critico .dot { background: #ef4444; }

.urgency-opt:has(input:checked) { color: var(--text-primary); }
.urgency-opt.baixo:has(input:checked)   { border-color: #22c55e; background: rgba(34,197,94,.1);  color: #4ade80; }
.urgency-opt.medio:has(input:checked)   { border-color: #f59e0b; background: rgba(245,158,11,.1); color: #fcd34d; }
.urgency-opt.alto:has(input:checked)    { border-color: #f97316; background: rgba(249,115,22,.1); color: #fb923c; }
.urgency-opt.critico:has(input:checked) { border-color: #ef4444; background: rgba(239,68,68,.1);  color: #f87171; }

body.theme-light .urgency-opt.baixo:has(input:checked)   { color: #15803d; background: #f0fdf4; }
body.theme-light .urgency-opt.medio:has(input:checked)   { color: #92400e; background: #fffbeb; }
body.theme-light .urgency-opt.alto:has(input:checked)    { color: #c2410c; background: #fff7ed; }
body.theme-light .urgency-opt.critico:has(input:checked) { color: #991b1b; background: #fef2f2; }

/* ── Buttons ─────────────────────────────────────────────────────────────────── */
.btn-primary {
  background: var(--accent);
  color: var(--accent-text);
  border: none;
  border-radius: 9px;
  padding: 12px 24px;
  font-size: 15px;
  font-weight: 700;
  cursor: pointer;
  font-family: var(--font);
  transition: opacity .15s, transform .1s;
}
.btn-primary:hover   { opacity: .88; }
.btn-primary:active  { transform: scale(.98); }
.btn-primary:disabled{ opacity: .45; cursor: not-allowed; transform: none; }
.btn-full { width: 100%; }

/* ── Ticket Detail ───────────────────────────────────────────────────────────── */
.detail-grid { display: grid; grid-template-columns: 1fr 320px; gap: 20px; align-items: start; }

.detail-top { display: flex; align-items: center; justify-content: space-between; margin-bottom: 16px; }
.detail-top h2 { font-size: 18px; font-weight: 700; }

.detail-meta { display: flex; flex-direction: column; gap: 10px; margin-bottom: 20px; }
.meta-row { display: flex; gap: 12px; font-size: 13px; align-items: center; }
.meta-label { color: var(--text-secondary); width: 100px; flex-shrink: 0; font-weight: 500; }

.detail-section { margin-top: 16px; }
.detail-section h3 { font-size: 14px; font-weight: 600; margin-bottom: 8px; }
.detail-section p  { font-size: 14px; color: var(--text-secondary); line-height: 1.6; }

.detail-img { max-width: 100%; border-radius: 8px; margin-top: 10px; border: 1px solid var(--border); }

hr { border: none; border-top: 1px solid var(--border); margin: 16px 0; }

.status-btns { display: flex; gap: 8px; flex-wrap: wrap; }
.btn-status {
  padding: 7px 14px;
  border-radius: 6px;
  border: 1.5px solid var(--border);
  background: none;
  font-size: 13px;
  font-weight: 500;
  cursor: pointer;
  color: var(--text-secondary);
  font-family: var(--font);
  transition: all .15s;
}
.btn-status[data-status="aberto"]:hover         { border-color: #2563eb; color: #93c5fd; background: rgba(37,99,235,.15); }
.btn-status[data-status="em_atendimento"]:hover { border-color: #d97706; color: #fcd34d; background: rgba(217,119,6,.15); }
.btn-status[data-status="resolvido"]:hover      { border-color: var(--accent); color: var(--accent); background: var(--bg-active); }
.btn-status.current[data-status="aberto"]         { border-color: #2563eb; color: #93c5fd; background: rgba(37,99,235,.15); }
.btn-status.current[data-status="em_atendimento"] { border-color: #d97706; color: #fcd34d; background: rgba(217,119,6,.15); }
.btn-status.current[data-status="resolvido"]      { border-color: var(--accent); color: var(--accent); background: var(--bg-active); }

body.theme-light .btn-status[data-status="aberto"]:hover         { color: #1d4ed8; background: #eff6ff; }
body.theme-light .btn-status[data-status="em_atendimento"]:hover { color: #92400e; background: #fffbeb; }
body.theme-light .btn-status[data-status="resolvido"]:hover      { color: #15803d; background: #f0fdf4; }
body.theme-light .btn-status.current[data-status="aberto"]         { color: #1d4ed8; background: #eff6ff; }
body.theme-light .btn-status.current[data-status="em_atendimento"] { color: #92400e; background: #fffbeb; }
body.theme-light .btn-status.current[data-status="resolvido"]      { color: #15803d; background: #f0fdf4; }

/* ── Toast ───────────────────────────────────────────────────────────────────── */
.toast {
  position: fixed;
  bottom: 24px; right: 24px;
  padding: 12px 20px;
  border-radius: 9px;
  font-size: 14px;
  font-weight: 500;
  color: #fff;
  z-index: 9999;
  animation: slide-in .25s ease;
}
.toast.success { background: #16a34a; }
.toast.error   { background: #dc2626; }
.toast.info    { background: #0d1f34; border: 1px solid var(--accent); color: var(--accent); }

@keyframes slide-in { from { opacity:0; transform: translateY(10px); } to { opacity:1; transform: translateY(0); } }

/* ── Auth Error ──────────────────────────────────────────────────────────────── */
.auth-error {
  display: flex;
  align-items: center;
  justify-content: center;
  height: 100vh;
  background: var(--bg-main);
}
.auth-error-box {
  text-align: center;
  padding: 40px;
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: var(--card-radius);
}
.auth-error-icon { font-size: 48px; margin-bottom: 16px; }
.auth-error-box h2 { font-size: 20px; margin-bottom: 8px; }
.auth-error-box p  { color: var(--text-secondary); font-size: 14px; }

/* ── Responsive ──────────────────────────────────────────────────────────────── */
@media (max-width: 900px) {
  .stats-grid { grid-template-columns: repeat(2, 1fr); }
  .detail-grid { grid-template-columns: 1fr; }
}
@media (max-width: 640px) {
  .sidebar { display: none; }
  .stats-grid { grid-template-columns: 1fr 1fr; }
  .content { padding: 16px; }
}